The 2020 ranking of the world's best supply-chains welcomes 6 new entrants. CSR criteria and the mission of the organisation carry more weight in the votes.
5 non-category champions dominate this 16th edition of the Gartner Supply Chain Top 25: Amazon, Apple, McDonald's, P&G and Unilever. These "Supply Chain Masters", the same as in 2019, have been in the top 5 worldwide for at least 7 years and are not listed in the top 25. Six new multinationals are entering this year: Lenovo, AbbVie, British American Tobacco, Reckitt Benckiser, Biogen and Kimberly-Clark.
Schneider Electric and L'Oréal make progress
Clearly dominated by the American groups, the ranking promotes Schneider Electric to No. 4, with 7 places gained since 2019, ""a remarkable performance for a company that entered the Gartner Top 25 only four years ago," observes Gartner. Its TSC 4.0 (Tailored Sustainable and Connected) digital transformation program is bearing fruit, relayed by the IoT EcoStruxure platform.
The public sharing of results has also contributed to Schneider Electric's recognition by its peers, the research firm notes. L'Oréal also moved up to 10th place, its best ranking. In particular, the group obtained the highest score in terms of environmental, social and governance (ESG) criteria.
L'Oréal continues to display "impressive capabilities" such as the ability to foster a customer-centric culture and become the preferred partner of customers and the use of supply for a personalised multi-channel customer experience.
Three key factors distinguish this year's leaders: they are mission-driven, purpose-driven companies that know how to transform their business model and drive it digitally.
The Gartner Supply Chain Top 25 :
Uncategorized: General Mills, Danone and CVS Health
Gartner bases its ranking on the average of two scores: a company performance score, based on its financial data and environmental, social and governance (ESG) criteria, and a score assigned by 44 Gartner analysts and a panel of 151 professionals who evaluated the company's potential and leadership in the supply chain community.
The list is based on the Fortune Global 500 and Forbes Global 2000 rankings and identifies companies with sales in excess of $12 billion in three sectors: manufacturing, retail and distribution.